Shipping Policy

At BigMonk, we aim to deliver your orders in a timely and reliable manner. All orders placed on our website are processed after successful payment confirmation and order verification.

Orders are usually processed within one to two business days. Once dispatched, the estimated delivery time is generally six to seven business days, depending on your location, courier partner, and external factors beyond our control. Delivery timelines mentioned on the website are estimates and may vary.

Shipping charges, if applicable, will be clearly mentioned at the time of checkout. In some cases, free shipping may be offered on selected products or order values, as mentioned on the product or checkout page.

BigMonk uses trusted third-party courier and logistics partners to ensure safe delivery of your products. We are not responsible for delays caused by courier partners, natural events, strikes, or other unforeseen circumstances.

Please ensure that the shipping address and contact details provided at the time of placing the order are accurate. BigMonk will not be responsible for delivery issues arising due to incorrect or incomplete address details.

If an order is returned due to incorrect address, customer unavailability, or refusal to accept delivery, re-shipping charges may apply. For Cash on Delivery orders, BigMonk reserves the right to verify the order before dispatch.

For any shipping-related queries, you can contact us at 7572913557 or email us at Support@bigmonk.in during our office hours, Monday to Saturday from 10:00 AM to 8:00 PM.